Frequently asked questions about accounts
1.Will you sell my personal information?
2.Product Ratings and Reviews Guide
3.What type of email can we receive from your website？
4.What if I applied for a password but didn't receive the email?
Frequently asked questions about orders and payments
1.How do I place and pay an order ?
2.How can I cancel an order?
3.How do I add or remove items from my order?
4. How do I track my order?
5.What can I do if fill in the wrong address?
6.What does "Split Shipped" mean?
7.How should I pay？
8.Where can I use my coupon?
9.Why was my order canceled and my payment refunded?
10.Situations When We Refund
11. I did not receive the order. Why does the tracking status show that it has been delivered?
12. How do I deliver the order and when will it be delivered?
13.What are the mailing methods?
14.How much is the transportation cost?
Frequently asked questions about products
1.Where can I see the latest items?
2.What should I do if a product I ordered is out of stock?
3.How do I check if a product is out of stock?
Frequently asked questions about coupons
1.What are the current coupons and how to use it ?
2.Why is my coupon not working?